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Resource Advocacy

At times older adults may feel overwhelmed by a problem and simply need someone to help sort it out and propose solutions. Resource Advocates (RAs) are often the "point of entry" for seniors and/or caregivers who contact Neighborhood Senior Services for assistance. In an effort to make this process as comfortable as possible, RAs can discuss concerns by telephone and arrange for an in-home assessment to determine what supports a senior needs to continue to live independently at home. RAs value each client as an individual with a unique set of circumstances and may include caregivers in the process of evaluation and planning a course of action.


The Resource Advocacy staff can provide the following services in cases of elder abuse, neglect and explotiation:

  • Provide a comprehensive assessment of a senior's resources, needs and ability to function independently at home, and identify areas where help may be needed
  • Provide referrals to a wide range of health and social services available in the community
  • Help fill out and explain complicated forms
  • Screen for provision of transportation
  • Connect isolated seniors with volunteer support services for companionship and errands
  • Assist with money management issues such as over-due bills, high-cost medications and poor credit history
  • Help seniors acquire adequate health insurance and consistent medical care
  • Assist in obtaining prescription medication for low-income seniors
  • Advocate for those who have difficulty receiving appropriate responses to their needs
  • Provide ongoing support to vulnerable, at-risk seniors

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