Resource Advocacy
At
times older adults may feel overwhelmed by a problem
and simply need someone to help sort it out and propose
solutions. Resource Advocates (RAs) are often the "point
of entry" for seniors and/or caregivers who contact
Neighborhood Senior Services for assistance. In an effort
to make this process as comfortable as possible, RAs
can discuss concerns by telephone and arrange for an
in-home assessment to determine what supports a senior
needs to continue to live independently at home. RAs
value each client as an individual with a unique set
of circumstances and may include caregivers in the process
of evaluation and planning a course of action.
The Resource Advocacy staff can provide the following services in cases of elder abuse, neglect and explotiation:
- Provide a comprehensive assessment of a senior's resources, needs and ability to function independently at home, and identify areas where help may be needed
- Provide referrals to a wide range of health and social services available in the community
- Help fill out and explain complicated forms
- Screen for provision of transportation
- Connect isolated seniors with volunteer support services for companionship and errands
- Assist with money management issues such as over-due bills, high-cost medications and poor credit history
- Help seniors acquire adequate health insurance and consistent medical care
- Assist in obtaining prescription medication for low-income seniors
- Advocate for those who have difficulty receiving appropriate responses to their needs
- Provide ongoing support to vulnerable, at-risk seniors
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